We hope you constantly like our items and never need to return to this page. However, if there is the rare event that you do, here is our refund/exchange policy:

1. Any products may be returned or exchanged within 7 days after receipt. Please confirm that the product is unused and that all tags are still intact.

2. Exchanges are only possible for sizes. If you wish to exchange it for a different product, please utilise the return & refund option and use Store Credits to place a new transaction.

3. We provide complimentary reverse pick-up for the vast majority of pincodes. However, if the pincode is not useable by our logistics partners for whatever reason, we may request that you courier the product back to us and share the tracking slip with us. In this instance, the return expenses would not be paid.

4. You have the option of requesting a complete refund in the form of redeemable store credits (which you may use to buy at IERA later) or a return to your original credit/debit card or bank account.

5. In case of discounts applied during ordering, the discount value shall also be adjusted in the refund, as applicable.

6. COD collection charges, if any applied on your order, are non-refundable.

7. In case you are facing any issue, please write to us at